> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cassidyai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reply to email with Outlook

> Reply to a specific email in an Outlook conversation thread from a Workflow.

Use the **Reply to Email with Microsoft Outlook** action to reply to an email from your connected Outlook account as part of a [Workflow](https://docs.cassidyai.com/workflows/overview.md). You can reply to the email that triggered the Workflow or specify a particular email to respond to.

## Set up the action

**1. Add the action**

While editing a Workflow, click the **+** button between existing blocks. Select **Reply to Email with Microsoft Outlook** from the action list.

![Selecting the Reply to Email with Microsoft Outlook action](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-0.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=5f1fc83909d318dcc2054a7bfc9dbbd0)

**2. Rename the action (optional)**

Click the action name to give it a more descriptive label for easier reference as a variable in later steps.

![Renaming the Reply to Email with Microsoft Outlook action](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-1.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=e175b93e82d86f19c696c0508f8ae7cd)

**3. Connect your Outlook account**

If you haven't already, connect your Microsoft Outlook account to Cassidy.

![Adding a Microsoft Outlook connection for the action](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-2.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=0d26f149fa2a0ee68115c0416182846b)

**4. Toggle on reply to trigger email (optional)**

If you're using this action with the **New Email Received in Microsoft Outlook** trigger, enable **Reply to Trigger Email** to reply to the same email thread that started the Workflow.

![Reply to Trigger Email toggle](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-3.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=b6aa0c5fbca7cb10816de6a0044b11ba)

**5. Enter reply to email (optional)**

If **Reply to Trigger Email** is not enabled, enter an email address manually or use a variable from previous steps (such as the sender's email from a trigger).

![Reply to Email field with variable reference](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-4.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=9e87ba1cae46dc2f86ed124faaa7b627)

![Searching for an email to reply to](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-5.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=c3cec5675ad19629e12ce12e57d3fad9)

**6. Toggle on reply all (optional)**

Enable **Reply All** to send the reply to all recipients of the original email, including those in the CC field.

![Reply All toggle option](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-6.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=ed31ad6dab13e1db35415774873050f6)

**7. Enter the email body**

In the **Email Body** field, enter the content of your reply. You can reference variables from previous steps or the trigger to personalize the message.

![Email Body field with variable reference](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-7.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=599178ffe85b9e1395a224e6eb63a0cf)

**8. Add attachments (optional)**

Select from available variables to include as attachments, such as outputs from **Export as PDF** or **Export as Microsoft Word Document** actions.

![Attachments selector for the reply](https://mintcdn.com/cassidy/3d6b3JQqVZ3Bg1_p/images/reference/reply-to-email-with-microsoft-outlook-img-8.png?fit=max\&auto=format\&n=3d6b3JQqVZ3Bg1_p\&q=85\&s=e4684f3b2baf53a0f1c77f36721db0ec)

**9. Configure optional fields**

Click on the options under **Optional Fields** to configure additional settings like **To**, **Cc**, and **Bcc**, then fill out the corresponding fields.

![Optional Fields section showing available options](https://mintcdn.com/cassidy/3d6b3JQqVZ3Bg1_p/images/reference/reply-to-email-with-microsoft-outlook-img-9.png?fit=max\&auto=format\&n=3d6b3JQqVZ3Bg1_p\&q=85\&s=b37e440c266cfd8e2b59bfe4dde70d7d)

![Optional fields expanded with To, Cc, and Bcc](https://mintcdn.com/cassidy/2kKOUhntNdt3MMyN/images/reference/reply-to-email-with-microsoft-outlook-img-10.png?fit=max\&auto=format\&n=2kKOUhntNdt3MMyN\&q=85\&s=348f889f048ab7a16614525436ae3890)

## Related

> **[Send email with Outlook](https://docs.cassidyai.com/integrations/microsoft-365/outlook-email/send-email.md)**
>
> Send a new email from a Workflow.

> **[Draft email with Outlook](https://docs.cassidyai.com/integrations/microsoft-365/outlook-email/draft-email.md)**
>
> Create a draft email instead of sending immediately.

> **[New email trigger](https://docs.cassidyai.com/integrations/microsoft-365/outlook-email/new-email-trigger.md)**
>
> Trigger a Workflow when a new email is received.

> **[Outlook for Workflows](https://docs.cassidyai.com/integrations/microsoft-365/outlook-email/workflows)**
>
> See all Outlook Workflow triggers and actions.


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